Financial services especially banking are often important. Citigroup is a multinational banking company, and you might be interested in their services. For this, you a customer support info that will not only be convenient makes works easier, faster and available at all times. The following are options that guarantee responses from Citigroup customer support.
CitiBank Email Address
At most times, customers prefer contacting companies via email as you receive responses that are detailed to the point. Citigroup’s email is firstname.lastname@example.org. This email is considered the best as you can send general inquiries and will not have to wait longer before getting a response. Always remember to include the reason for your inquiry as the subject to ensure prompt responses.
CitiBank Help Center
For questions regarding your account or product, Citigroup customer service representatives are available to help and answer every question you ask. https://online.citi.com/US/JRS/helpcenter/main.do also allows you to browse to some of the commonly asked questions together with their answers. There are also important documents from the page that you can download.
CitiBank Live Chat
Live chat is one of the popular options that you can use to contact Citigroup. Nevertheless, you have to follow these steps. https://online.citibank.com/US/JRS/portal/contactus.do?ID=ContactUsBanking is the link that will enable you to use Citigroup’s live chat. Visit the page and click on the right side of the page, click the Sign On the link above Let’s Talk. Don’t forget to fill in your username and password as you can’t initiate a chat. Once logged in, click the Live Chat button and commence chat with a representative who will be waiting.
CitiBank Phone Numbers
Citigroup has availed phone numbers that customers can use directly to inquire about Citibank, City cards, Citi Mortgage, OneMain Financial and Banamex. In order to be successful when contacting Citigroup customer service via phone, you need to follow specific instructions regarding your requests.
For online banking and Citi financial tools and support, call 1-800-374-9700
For bank account info, call 1-888-248-4226
For home equity lines and loans, call 1-800-685-0935
For Citi private bank account inquiries, call 1-800-870-1073
For Global executive banking, call 1-813-604-3290
For checking, savings and CD application status, call 1-800-745-1534
Citigroup Social Media
Social media platforms are great marketing platforms, and Citigroup is not left behind. You can, therefore, use the platforms to contact an agent who is always available to help.
For Facebook, visit https://facebook.com/citi/
For Twitter, visit https://twitter.com/citibank or follow @citibank.
For Linkedin, visit https://linkedin.com/company/citi
For Citigroup YouTube videos, visit https://youtube.com/user/CITI
About CitiBank / CitiGroup
Citigroup Inc. is an American multinational banking and financial services corporation and emerged to be the third largest bank holding company in the US by assets in January 2005. Formed through amalgamation of the banking giant Citicorp and financial conglomerate Travelers Group in October 1998, Citigroup initially was the world’s largest financial services network, spanning 140 countries with approximately 16,000 offices worldwide and boasts of 357,000 employees. The head office is in Manhattan, New York City.