As a customer, you ought to consider some of the best customer care strategies in order to get the best out of any company’s support and help. Walmart is one company that has provided various plans with which customers can reach them. All these are considered effective but you can choose any that suits you
Sometimes it’s to contact companies via email as you get to be given details in a more elaborate manner. Walmart email is firstname.lastname@example.org. This email is considered the best as you don’t have wait longer before getting a response. There are probably various emails from the different departments, but you have to be sure that what you are choosing is the best.
Walmart Corporate – http://corporate.walmart.com/frequently-asked-questions
Walmart Support Center is another site that can be of great use to customers. For instance, you get to find information on every department that exists. You also get to find frequently asked questions and their answers. This can be helpful to new and existing customers as you get to read what had been posted. Nether benefit of Walmart support center is that you can come in with a new post and still get answers from either the support center or customer who had gone through the same situation.
Walmart Community – http://walmartcommunity.com/
For a clear understanding of Walmart products and services, Walmart community is a better option. Here you get review what other customers have about the company as well some of the trending issues.
Unfortunately, Walmart does not offer live chat but has several phone numbers that can be used to reach them
Different phone numbers are available from different department. Here is a list of phone numbers that can ease your access to Walmart products and services
1-800-925-6278- Walmart Customer Service
1-877-294-7880- Walmart Credit Services
1-877-294-1086- Walmart Community/Business Card
1-888-537-5503- Walmart Gift Cards
1-800-273-3455- Walmart Prescriptions
All these numbers are available 24/4 and there are specific procedures to follow before making the call.
Social Media Sites
Various social media sites are nowadays used for marketing purposes as well as customer care services. Walmart has made all these possible by using social media sites to reach customers.
Facebook is a renowned site and customers who are Facebook lover can use their Facebook account to reach Walmart. You can therefore add Walmart in your contact list. When you use Facebook to inquire for information either products or services, you get to chat directly to Walmart agent who will be able to offer convincing solutions to your problems.
Twitter is another site that is commonly used. If you follow Walmart (@WalmartHub), you will be able to find posts that might be helpful. On the other hand, you will be able to directly link with customer agents who are available 24/7 to solve your issues.
Other social media sites that can be of great help include Youtube that offers videos regarding their products and services, Pinterest where you will find different posts and Linkedin (http://pinterest.com/walmarthub/).
Walmart is an American international retail corporation that is known to be running various discount department stores as well as warehouse stores. Founded in 1962, Walmart is proud to serve USA, Puerto Rico, Mexico, United Kingdom, Japan, India, Argentina, Brazil and Canada. Its products include Apparel/footwear specialty, cash & carry/warehouse club, discount store, hypermarket/supercenter/superstore, supermarket, eCommerce.