Most often, customers face real issues dealing with matters concerning orders, delivery and collection, returns and refunds or prices and payments from their retail stores. John Lewis, being one of the prevalent upmarket department stores operators has put in place a customer service team that ensure customers are fully cared for. If you have any issues with John Lewis products and services, you can use the customer contact details we have collated.
John Lewis Email Address
Both existing and new John Lewis customers can get in touch with the team for general inquiries by sending an email to – [email protected] You can also do so by completing an online email form from the website. This option is safe, and you will receive responses within 24 hours of sending your email. The form can be found from – https://johnlewis.com/contact-us. For after sales queries on an electrical or technology products, you can send an email to [email protected]
John Lewis Postal Address
Apart from sending an email to the customer service team, you can also write a letter direct to John Lewis head office. For complaints and inquiries, address your letter to:
John Lewis Help Center
The help center has already answered general and frequently asked questions that clients usually have. From the page – https://johnlewis.com/customer-services, you can choose the topic of concern and browse the provided answers. You can also use the ask box to type your question, and the FAQ system will return a brief answer or a link to more information. Just Remember to refer to the individual product page if you are going to use this page. For instance, if your query is about stock information or availability online, there is always a page about the services on the website you can refer to.
John Lewis Shop Finder
If you want to find your nearest John Lewis shop or want to visit or seek help from a customer care, visit the shop finder page – https://johnlewis.com/our-shops. All you have to do to access the information is to enter a store name, a postcode or a town.
John Lewis Phone Numbers
If you are still not satisfied with the solutions offered by the customer department from the various contact info, then you can make a call to get the issues solved once and for all. There are various helplines you can use, but before you make that call, make sure you are asking your question to the relevant department.
For general inquiries, call 03456 049 049 or +44 (0)1698 54 54 54
For after sales queries on an electrical or technology product, call 03301 230 106
For queries specifically concerning your John Lewis account, call 03456 100 312
John Lewis Social Media Sites
Social media has become a useful platform. While you can find useful posts that John Lewis uses to advertise their products and services, you can also use the same platform to get in touch with a customer care agent who will help solve your issues.
For Facebook, visit https://web.facebook.com/JohnLewisRetail?_rdr
For Twitter, visit https://twitter.com/JohnLewisRetail or follow @johnlewisretail
For LinkedIn, visit https://linkedin.com/company/john-lewis
For Google+, visit https://plus.google.com/+JohnLewis/posts
For Pinterest, visit https://pinterest.com/JohnLewisRetail
About John Lewis
John Lewis is a British retail chain of department stores that is owned by John Lewis Partnership – a UK company owned by employee that operates department stores, waitrose supermarkets, and other services. The first John Lewis store was opened in 1864 in Oxford Street, London. John Lewis products include womenswear, menswear, beauty products, baby & child products, toys, home &garden, sports & leisure, gifts, and accessories. Known to be the largest UK department store retailer, John Lewis has 43 stores throughout England, Scotland and Wales including 10 at Home stores.